BlueGlowy Records

C:\Program Files\SAV\CLT-INST\WIN32

The SAV folder is also “shared” so everyone can see it for the pushing mechanism to work nicely. You can browse to this folder as well and drill down to the file. The GRC.DAT is unique to each server, so only grab the one for the server you need.

Note: Either save the file to a common place or from the client browse to this location

2) On the client, drop the GRC.DAT file in the following folder:

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5

3) Either reboot the PC or just restart the Symantec AV service. (restarting the service is quicker) If the later, shortly after restarting, the file will disappear and the client will be reconfigured to point to the new Server. Re-open the client to confirm. If it doesn’t show up right away…give it a min or two…look again. If still not there…reboot.

Once pointed to the right server, you should then be able to upgrade their software by re-pushing from the Ltd server to the client. I say this since the GRC.DAT also has the PKI security that links the client to the server and now that they match…it should work. Takes 20-30 min after the push for the PC list to update with the “new client” showing up.