embarq’s epic fail
So for the last week or so, my Embarq DSL has been acting wonky. Multiple outtages, now stretching into multiple DAYS worth of outtages, and they seem completely unable to resolve this.
I’ve finally given up, and am trying out Clear WiMax. Since my DSL was stagnant at 3MB/768kb anyhow, Clear is saying they can offer 6MB/1MB Home AND Mobile internet for LESS than I’m paying for Embarq’s DSL service, and I’m getting it for half off for 6 months. My equipment should be arriving this afternoon, so hopefully I’ll actually have internet again at home tonight, and then I can just cancel embarq’s craptastic service. I’ll post some updates as to how Clear’s service is.

Michael,
Sorry you had trouble with our DSL. Hopefully it’s not too late to help. I’ll be glad to offer my help. Just send me an email with your phone number and I’ll check things out for you. EMBARQ_Joey@embarq.com.
Thanks,
Joey H.
EMBARQ Customer Outreach
reachout@embarq.com
Joey
19 Oct 09 at 06:52